TWO TEAMS ONE TEAM FOR CONTAINER TRANSPORT, THE OTHER FOR FIXED-ROUTE AND TRAMP-SERVICES.
Iivari Taurula Head of the Service Centre
Hannu Heikkinen Leader of the fixed-route and tramp-services team
Niina Taipale Leader of the container transport team
operations better than ever, allocate resources across business areas and ensure that customer deliveries reach their destination,” says Iivari Taurula , head of the Service Centre. Business operations can now be expanded into new geo graphical areas faster than ever. “If one of our business areas is looking to expand its operations, there is often a logistics chain in place already. We can therefore quickly scale up our operations.” DELIVERY INFORMATION SUBMITTED TO CUSTOMERS Careful planning and monitoring by the Service Centre ensures that the logistics chain is ready for deliveries when needed. It selects the best mode of transport for each customer delivery. Then, logistics coordinators book the required capacity from shipping companies and follow the progress of deliveries. Information about progress is also submitted to the customers. “We ensure that the information sent to customers is accurate and up-to-date. Customers have access to reliable data, which they can use to plan their own operations,” says Hyppänen. REDUCING THE CARBON FOOTPRINT The Centre’s logistics coordinators are divided into two teams. One focuses on container transport and the oth- er on bulk transport operated by fixed-route services or tramp vessel services. “Much of our daily work involves booking transport ca- pacity and transmitting information to ports and business operations,” says Hannu Heikkinen , who leads the fixed- route and tramp-services team. In bulk transport, deliveries are combined so that ships can sail as fully loaded as possible. For example, ships sailing from Finland directly to China carry both pulp and sawn timber. “We want to help ensure that ships carry full loads in both outward and return sailings. This helps us reduce the carbon footprint of our deliveries.”
Container traffic, with large ocean shipping companies as partners, is often used for customer deliveries of both pulp and sawn timber. Container vessels sail the most important routes for global trade. Economic cycles have an immediate impact on container traffic and at times, containers are in short demand or end up in the wrong ports. “We have chosen good partners during the procurement stage, and they help us with challenging traffic conditions. And we always plan alternative routes,” says Niina Taipale , who leads the Service Centre’s team for container trans- port. SKILLED PERSONNEL The Service Centre’s employees were recruited in late 2020, and by the spring of 2021, the Centre was operating at full speed. In addition to logistics competence good language skills are required. “Our Service Centre staff speak Finnish, Swedish, Eng- lish, Russian, German, Croatian, Mandarin Chinese and Cantonese,” says Taurula. “We will now continue to develop our internal efficiency and seek synergies between our business operations in operational activities and the logistics network. We will also deepen our cooperation with suppliers and build new solutions that offer better logistics services to the end-cus- tomer.” •
The year at the Maritime Logistics Service Centre
CONTAINER SHIPMENTS 13,000
FIXED-ROUTE SHIPMENTS 2,500
BULK CARGO SHIPMENTS 1,000
COUNTRIES OF DESTINATION 120
34
Powered by FlippingBook